Expectations


beach in italy

Your vacation time is precious and we know that your intentions of hiring BVI are based on the idea that we can make your trip go smoother, more fun and as stress free as possible. Therefore, here is what you can expect from us:

“On Site” Experience & Expertise

Your BVI team consists of two Americans, collectively living in Italy for more than 30 years and fluent in the Italian language, plus a born and bred Italian. This gives us not only the advantage of living and experiencing Italy’s latest, greatest and constant changes, but also the understanding and empathy of just how our clients like and expect to travel. Additionally, we are Certified Travel Associates, a distinguished certification awarded by the Travel Institute of America, after a one year course and intensive exam. Since 2004, we have been creating unique Italian experiences for our clients, of whom many return year after year for a new adventure. The combination of these attributes is an assurance that you we will working with knowledgable and professional Italy travel experts who are passionate about what we do!

Personal Touch & Attention

No two vacations and no two clients are the same. Therefore, your questions, concerns and requests are treated with care, punctuality and the best possible advice throughout the trip planning process.

Top-notch “Partners”

Our team of knowledgeable and personable qualified guides, drivers, and local experts along with our accommodation recommendations across Italy have been carefully chosen to fulfill our criteria of first class service. Additionally, we have an extensive choice of partners based on what is necessary for the particular client (i.e. – kid friendly, historians, culinary and wine experts, multi-lingual, etc.)

Unique Experiences

We are constantly exploring new & interesting ideas in order to create “one of a kind” possibilities for our clients: from hot air ballooning in Tuscany to harvesting grapes in Le Cinque Terre, from indulging your sweet tooth at a chocolate factory in a baroque village in Sicily to visiting the Ferrari museum and factory. We know there is so much to experience here in Italy that may not be the norm, but can certainly enhance your Italian experience!

Impeccable Preparation & Organization

When working with BVI, our job is not to just book hotels, transportation or some venue for your special event. It’s to make sure you are educated and enlightened by our expertise as well as having all the necessary “tools” in place before embarking on your Italian adventure. Whether it be our robust travel packet for our Tailor-made Vacations, our detailed confirmation voucher for each travel concierge service, our special wedding updater or just the constant flow of insightful emails, we are more than happy to go “one (big) step beyond” so you can be assured the trip of a lifetime!

Money Well Spent

We know that for some people, the idea of hiring someone to organize their vacation can feel like a risk and for some, can seem like an unnecessary expense. But as the trip planning process proceeds and while you are on your trip and once you have returned home, it is our mission for you to feel assured and confident in your decision. We’ve been told time and time again that working with us has been money well spent, and we want to keep hearing that!

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